FAQs.
Do I need to clean up before you arrive?
Absolutely not! Don't stress about what your home looks like. I'm not coming to judge you—I'm coming to help you. Show up as you are.
Do I have to be present during the organising session?
You don't have to be there the whole time, but I strongly recommend it—especially for decluttering. You'll make better decisions about what to keep, and the results will last longer. For organising: It depends on the area. You'll want to be more involved with personal items like clothing, and less involved with spaces like the laundry or kitchen. Either way, you'll get more value if you stay around. I'll share tips, systems, and ideas throughout the project that you can use long after I'm gone.
How long does the process take?
Every project is different. It depends on a few factors:
How much clutter you have
How easily you can let things go
How many rooms or areas we're working on
Typical Project Timeframes
Kitchen: 6-10 hours. Including cupboards, drawers, pantry (if part of kitchen), and under-sink areas. Time varies based on how much you own and your decision-making speed during decluttering.
Pantry (standalone): 3-5 hours. Decluttering expired items, grouping categories, and creating a sustainable system. Less time if you already maintain it regularly.
Walk-in Robe: 4-8 hours. Depends heavily on wardrobe size and how easily you can let go of clothing. Includes decluttering, seasonal sorting, and creating a functional layout.
Laundry: 2-4 hours. Usually one of the quicker spaces. Includes cupboards, shelving, and creating zones for supplies, cleaning products, and linen if stored there.
Bathroom/Ensuite: 2-3 hours. Decluttering products, organising under-sink storage, and creating morning/evening routine systems.
Note: These are estimates based on average-sized spaces with moderate clutter. Your project may take less or more time depending on your specific situation. We'll discuss realistic timeframes during your free consultation.
Do you provide storage products?
I try to work with what you already have first—no need to spend money unnecessarily. If we do need additional storage solutions, I can source them for you (added to your invoice), or you're welcome to purchase them yourself based on my recommendations. My approach: Declutter and organise first, then assess what storage you actually need. You'd be surprised how often the answer is "less than you think."
How does payment work?
50% deposit is due upfront when we book your organising project. The remaining balance is due at the end of each organising session. I accept cash or direct bank transfer.
100% payment is due upfront when booking the consulting service (online & onsite).
What if I need help after the project is finished?
Life happens, and sometimes systems need tweaking. You can book a follow-up session anytime—whether that's 6 months or a year later. I'm here to help you maintain what we've built together.
Do you work with clients outside the Sunshine Coast?
Yes! I offer virtual consultations and coaching for clients anywhere in the world. We'll work together via video call, and I'll provide a custom action plan you can implement at your own pace.
What areas do you service locally?
I provide in-person home organising services across the Sunshine Coast region and Brisbane. If you're unsure whether your location falls within my service area, please reach out—I'm happy to discuss options to accommodate your needs.